人間中心設計の組織導入実践の取り組み～イントラサイトの参加型評価の事例を通じて～

抄録

Since 2020, Fujitsu Ltd. has been promoting company-wide activities aimed at instilling design thinking skills among employees. The human resources department conducted a participatory usability evaluation with the participation of novice employees as well as designers and experts. As a result, 90% of the participants felt that the usability evaluation practice was meaningful for their work, and even beginners recognized its effectiveness. On the other hand, in terms of execution, 50% of the participants felt that it would be difficult to practice in the future without support, and many of them felt that it would be difficult in terms of the difficulty of the task. In the future, we believe that an effective approach is to increase participatory usability evaluation practices in order to foster a mindset in which each person faces his or her own issues.