This paper attempts to test the hypothesis that learning programming is a kind of learning language. We conducted a questionnaire survey to examine how programming learners thought about programming and whether there was a correlation between their willingness to learn programming and their language level. This paper reports the results of the awareness survey and presents the analyses and discussions on the results.

To develop services that can be operated sustainably, co-creation in which service providers are involved in design is effective. In case of nursing care service development, various experts such as occupational or physical therapists may be also involved in the design project in addition to the service providers. For effective project management, it is important to focus on interactions among these project members. This paper reports the results of analyses of the interactions among members involved in a nursing care service design project. In our case study of developing an online rehabilitation exercise service, we analyzed what each stakeholder contributed and learned through their interactions.

This study identified six management maturity stages for developmental disabilities’ continuous work and human resource development. The maturity model was constructed by analyzing five superior corporate cases and surveys on the work situations of people with disabilities. The stages are avoidance, approach, essential compliance, personal support, supportive human resource development, and comprehensive inclusion. The next question is to clarify the effects of each stage’s characteristics on himself/herself, colleagues, workplaces, and organization, which will give feedback on the effectiveness of the maturity model.

In this study, we conducted a survey among novices to investigate whether the Japanese translation of Human-Centered Design (HCD) is misunderstood as anthropocentrism. No evidence was found that HCD evokes the concept of anthropocentrism, and it was found that there are not many categories that appear both before and after learning. As an approach to HCD learning, we focus on teaching phrases that do not appear before and after learning, and we consider that using the phrase User-Centered Design (UCD) leads to efficient HCD learning.

The UCDA Award is an event where ‘legible, readable, and understandable design’ are publicly invited, and experts and users evaluate them from an HCD perspective to decide on the award. This paper introduces the practice of the awards, examine the effectiveness of this process as a method of penetrating HCD to companies. The awards are expected to make it easier to secure budgets and human resources for the penetration of HCD. In 2023, more than 50 companies, mainly insurance and banking, participated. We hope to see participation from more industries in the future.

The issue of inducing trouble through "difficulty in viewing" due to factors such as the volume of information, font size, and color usage during online shopping has become prominent. Thus, this study evaluates "visibility and readability" in accordance with the certification criteria related to visibility and readability operated by our association (UCDA). Additionally, we categorize and analyze areas related to certification criteria concerning instances and requirements of dark patterns.

As the understanding of design matures and broadens, it has become widely accepted that design is not solely about shaping an artefact but facilitating interaction between multiple stakeholders. This has led us to a state where people who do design are not necessarily designers in the traditional sense. Regardless of such transition, this paper argues how the design process of traditional designers also inherently involves aspects of facilitation, by reflecting on a case study of designing a website for a local art community. To address the subjective and social facets that characterise designers’ unique facilitation styles, this paper further presents two perspectives: designers as translators and outsiders.

When making a town plan, it is important to consider future visions and initiatives that match the needs of residents. This paper reports on the implementation method, analysis results, effectiveness, future challenges, etc. of analyzing the needs of residents through group interviews in town planning. The main result was that by analyzing the needs of university students, families with children, and the elderly through the group interviews, we could make proposals based on clear evidence regarding the functions and initiatives that the town should have in the future. This led to positive evaluations from local government officials.