自己効力感の時間変動と利用者の語りに着目した支援技術導入効果の評価

抄録

This paper discusses a method for evaluating effects of assistive technologies through long-term fluctuations in user dialogue and experienced self-efficacy. A study was performed with 15 physically disabled interviewees who were working from home and using personal computers. Interviewees were asked to rate self-efficacy at particular times coinciding with their introduction to an assistive technology, training and employment. Based on dialogue with each user, these turning points and time fluctuations were drawn on a graph with time as the x-axis. The results showed that fluctuations were influenced by a combination of time-sensitive factors rather than by a single static factor. This method of building a time-line graph of user experience is proposed as a way to evaluate assistive technologies more thoroughly, documenting success and failures associated with the introduction of assistive technologies, and providing some sights into why those successes and failures occurred.