A user survey on Braille transcription and audio recording services for the blind was conducted. The use rates of these two services were both more than 40%. The top two providers of these services were either of Braille transcription or audio recording circles and Braille libraries. Nearly half of the users were using these services at a frequency of once in a few months. The problems faced when using these services were long waiting times for the books to be translated. The difference between these two services were documents to be translated and the frequency: Braille transcription service was used mostly for work-related documents, product manuals, music materials, and technical books whereas audio recording service was used for novels, technical books, magazines, and non-fictions: A certain amount of people were using audio recoding service more frequently, once in a week to a few times a month, than Braille transcription service.