2024 年 26 巻 1 号 p. 37-50
To bolster dialogue and enhance satisfaction within group dialogue, an exploration into the characteristics of dialogue was undertaken, particularly in the context of co-creative dialogues. A group of four individuals engaged in co-creative dialogues encompassing three distinct phases: episode sharing, ideation, and consensus building. Data from 17 such groups were collected. Alongside audio recordings of participants' dialogue, a questionnaire survey gauged satisfaction levels regarding dialogue quality, output satisfaction, relationship development, and overall dialogue satisfaction. The findings revealed that heightened satisfaction with the dialogue process correlated with increased satisfaction regarding the outcomes achieved and the strength of interpersonal relationships among participants. Additionally, a positive correlation was observed solely within the consensus-building phase, where a higher degree of relationship development corresponded to greater uniformity in utterance. The study also highlighted the need for tailored dialogue support based on the nature of the discourse, emphasizing the importance of augmenting both outcome satisfaction and participant interconnections to enhance the overall dialogue experience.
