Abstract
Currently in the lead to recognize the importance of the majority of companies CSR, as the guidelines, the International Organization for Standardization: there is (ISO International Standardization Organization) has issued ISO26000. When performing each company CSR management this as a guide, must be clarified organic relationship with the value creation activities and CSR companies. Therefore, attention is paid to the case where customer value is reflected in the internal processes of the company, it is necessary to perform the originating what towards social effective whether analysis. This time, it was extracted more detailed elements for reflecting the value co-creation process P2M framework was discussed measures to system operator internal system towards the construction of additional value chain.