Abstract
Software developed in the external project is transferred the operation side through the customer. Value of the software is found to use customers in the operational phase. To be aware that transfer the value is created at each stage of software development is important in the project. However, the transfer process is different depending on the contract with a customer and, is difficult to standardize.
This paper shows, as ”a knowledge transfer model with an awareness of operations in software development projects,” the solution utilizing the P2M. This model contributes to software development, by revealing the process of development projects to be aware of the explicit knowledge and tacit knowledge to transfer to the operation in the life cycle of a project.