Abstract
The Services and Support for Persons with Disabilities Act was implemented in 2006 to encourage the societal participation of people with disabilities and thereby to improve their quality of life. What actually happened, however, was that many of those utilizing vocational aid centers (VACs) ended up bearing a heavier financial burden. Universal design management has been applied in efforts to ameliorate this situation, and in this report, we examine several exemplary cases. We analyze the factors for success, particularly the manner of support provided by local government agencies, and propose support methods to bring out the full effectiveness of universal design management.