原著
上司の部下コンプリメントとその影響に関する研究
2016 年 29 巻 2_3 号 p. 61-75
詳細
2016 年 29 巻 2_3 号 p. 61-75
The purpose of this study is to analyze the effect of "superiors' compliments" which means affirmative communication superiors gave to their subordinates. A survey questionnaire was administered to 443 managers in 3 private companies. At the same time another questionnaire was administered to their 923 subordinates. The following three findings were revealed through the results: First, factor analysis indicated that "superiors compliments" given by managers consisted of 4 factors, such as, honest affirmations to subordinates, listening to their subordinates' stories untill the end, and so on. Second, superiors' compliments had effects on their subordinates' self-confidence, motivation for their work, positive feeling for their workplace and trust relationships to their superiors. Third, managers' self-cognition of giving compliments were consistent in some degree with subordinates' cognition compliments given by their managers. Implications and future research subjects were discussed.
