経営行動科学
Online ISSN : 1884-6432
Print ISSN : 0914-5206
ISSN-L : 0914-5206
生物学的制約によって共感に影響が生じるプロセスに関する研究
林 浩一
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ジャーナル フリー

2022 年 33 巻 3 号 p. 157-178

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The objective of this study was to clarify the process behind the empathy effect caused by biological constraints occurring in online communication. I conducted this study by focusing on web conference media that became rapidly popular due to the COVID-19 pandemic. I established two analytical themes that were “Process of empathy effect in the online environment where biological constraints exist” and “Process of empathy effect in the offline environment where no biological constraints exist” about free talk discussion nineteen people participated and utilized M-GTA to analyze. Within an online environment, we discovered concepts like “information poorness phenomenon”,“ meta-self-interventions”,“ essence-oriented context”, and“ lateral thinking context”. Within an offline environment, we discovered concepts like “high-resolution context sharing”, “misleading empathy”, “relationship building-oriented context”, and “emotion sharing-oriented context”. These concepts enabled us to visualize the unobservable social structural in individual relationships and the process by which empathy is generated through mechanisms that influence the individual relationships. I realized that biological constraints hindered an individual’s communication, but they also variegated and expanded the individual’s empathy levels.

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