抄録
This study aims at analyzing the secretarial task characteristics with a view toclassifying secretarial jobs. A quetionaire survey was performed and data were collected from 186 employees who work as secretaries in various organizations. An instrument was created with 84 items representing secretarial tasks. Also, questions were adopted from the Job Diagnostic Survey to calculate the Motivating Potential Score. Results of a factor analysis suggest that there are four distinct types of secretarial work. After computing the Motivating Potential Score for each type of work, it is apparent that job redesign is called for so that these jobs are constructed and arranged in order to foster career development of secretaries.
