On the basis of data from a questionnaire survey of 182 female clerical workers conducted in 1996, this paper assesses the impact of office information technologies (IT) on their attitude and behavior.
First, subjects were divided into two groups in accordance with the stage of IT required in their jobs. After an analysis by multiple regression to see the impact of demographic, environmental and job characteristics on the worker attitude and behavior within each group, t-tests between the groups were performed in order to examine the impact of IT.
The results show that the more advanced IT the job requires, the stronger become the feelings of female clerical workers in terms of job fulfillment and willingness to continue with the present job, provided that the work place is gender-free.