日本国際観光学会論文集
Online ISSN : 2433-2976
ホスピタリティ教育と人材育成 : ホテル業の人的資源とそのマーケティング
五十嵐 元一
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ジャーナル フリー

2013 年 20 巻 p. 75-80

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This research focused on hotel business aims at clarifying connection of human resource and its marketing from the state of hospitality education and personnel training. It seems that the view of the internal marketing aiming at an employee's motivation and adjustment between organizations also changes the character of human resource management. From the research report about the career construction in hotel business, it is required to clarify the feature of its company, to raise the degree of employee's satisfaction, and to take into consideration to the responsibility subject of personnel development. And it can be realized from the empirical research about adult basic skills training in hospitality education that experiential learning is effective in improvement in adult basic skills. Simultaneously, some elements of adult basic skills brought the result that there was a difference, with the technique of experience study.
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© 2013 日本国際観光学会
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