中学校教員用感情労働尺度構成の試み

抄録

A scale to measure emotional work by junior high school teachers was developed. We defined emotional work as the need for employees to regulate their emotions, in order to express feelings in a suitable way within their organization. Based on the original Emotional Work Scale (Ogino, Takigasaki & Inaki, 2004), scale items for teachers were selected and revised with consideration for the current situation in schools. Junior high school teachers (n = 350: 162 males and 188 females) completed the emotional work scale for junior high school teachers (EWST). Exploratory factor analysis revealed 3 factors consisting of 13 items: Controlled display of self-emotion, Efforts to understand students' emotions, Emotional display for guidance. Confirmatory factor analyses indicated satisfactory fit estimates for the three-factor solution of emotional work. Moreover, estimates of internal consistency for the 3 subscale were sufficiently high (Cronbach's α = 0.85, 0.79, 0.72). These results suggest that the EWST reflects the content of emotional work by teachers. Therefore, it is suggested that this scale is an effective tool for qualitative and quantitative investigation of emotional work by teachers.