Development of People-Centered Care Partnership (PCCP)-16 Scale: Reliability and Validity of the Scale from a Viewpoint of Collaboration between Community Members and Healthcare Providers

Abstract

Objective: To develop a scale to measure the level of People-Centered Care (PCC) Partnership between community members and healthcare providers and to examine its reliability and validity.

Method: A draft scale (37 items) was distributed to community members and healthcare providers. The first survey assessed the content validity, and second survey assessed reliability, validity, the confirmatory factor analysis, and model suitability of the scale.

Result: The number of valid responses was 329 (237 community members and 92 healthcare providers). Considering ceiling effect and item-total correlation, the draft scale was organized to comprise 16 items. Our principal component analysis for 8 factor measure components showed 0.88 loading with 77% contribution rate (Cronbach’s α > .70). PCC Partnership scale score was positively correlated with a usefulness of cooperation factor called “a scale to measure belief in cooperation”. The fit factor of the 8-factor, 16-item temporary model was examined in the confirmatory factor analysis, which showed acceptable consistency.

Conclusion: We developed PCC Partnership-16 (8-factor with 16-item) and confirmed its reliability and validity.