2013 年 36 巻 2 号 p. 29-38
Nowadays, partnerships in which the government and citizens' groups cooperate with each other and deliver public services are gathering attention as a new approach to solving social problems. One challenge is that differences in governmental and citizens' group operations make it difficult to produce better solutions and improved relationships in each planning process. Here, “partnership promoting citizens” acting between the government and citizens' groups are considered to play an important role in supporting the process. This study focuses on the use of human resource development programs comprising courses and a system in which partnership promoting citizens are integrated into the planning process. The purpose of the study is to discuss the effect of human resource development programs. In this article, firstly we describe the features of the human resource development program in State Baden-Württemberg. Secondly, we use one city in the state as an example and describe the role of partnership promoting citizens. The results show: firstly, they can learn skills for planning and intermediation from the course and can inject citizens' idea and professional skills into the planning process; secondly, the system supports issues that should not be treated by individual partnership promoting citizens; and thirdly, self-motivated partnership promoting citizens create smooth communications and build trust between citizens.