Abstract
One of the issues of regional informatization is the formation or the change of the way that a local government and citizens collaborate with each other for solving regional problems. But regional infomatization policies to foster citizen participation has only geared to expand their participation in numbers. But it is a qualitative evolution of citizen participation that could break through the paradox of participation which a quantitative expansion has been confronted with. In order to materialize a quantitative evolution of citizen participation, the policy making process in a local government should be made visible for citizens. An introduction of Balanced Scorecard (BSC) to a local government has possibility to make the process visible comprehensively and bring qualitative evolution of citizen participation.
