Organization Evaluation by Key Phrase Finding

Abstract

We propose a key phrase finding method to assess organization's characteristic instead of questionnaire-based assessment. We propose two approaches; One is "Problem-finding"that ask responders to check where they find as problems from sentences in a scenario. Another is "Problem-Solving" that ask responders not only to check but also propose their own solution towards embedded troubles in a scenario. We analyzed two companies along with these method then showed that there are obvious differences between them and similarity as well.