Communication as a Service

Service experimental space design considering effects of service acceptability

Abstract

In this paper, I propose an analytical method for international communication using a multilingual gaming or gaming simulation. The term ‘service outreach' means the service for knowledge delivery or sharing using the communication service. If we extract and reuse the service component elements from the existing game, we can develop enormously valuable services. In this paper, I release the findings of the investigation into the service experience during the gaming and make specific mention to get a new service evaluation model for service outreach.