Abstract
Open governments have been approached by transparency and public participation, collaboration in the United States and Europe, but in Japan that means only promoting the private opening of the administrative data (open data).
Several governments in United States have been provided Open311, 311 means phone numbers for non-emergency Government. They launched that 311 Online web-site. Citizens can post on the Internet, using open data from the citizens, develop and supply of services Open311. Thus Open311 improve the quality of local communities and government services.
We argue such initiative's effect and future vision of Japanese Open311.