Abstract
Business processes and work-styles are changing by technology, and new business models were born by the Internet. On the other hand, complexity is increased by the enormous amount of information that is generated every day, Companies had to face a lot of problems. Within the previous 20 years from now, artificial intelligence is to replace the work of white collar worker, It shifted to services and decision-making work of white-collar that can not only humans. IT is supporting the intellectual productivity of the organization, What should be the future? I would like to discuss research overview and future challenges, including also the management method.