2024 年 17 巻 p. 32-37
Questionnaire surveys were conducted at the Hitachi Seaside Park to ascertain the actual status of human support received by park users with mobility difficulties and the actual status of human support provided by park staff. The results showed that a high percentage of users with mobility difficulties received human assistance. The high percentage was particularly noticeable among wheelchair users, who are considered to have more severe disabilities, and a high percentage of them received multiple types of human assistance, as well as multiple types of assistance. The human support received was not only from park staff, but also from other park users, amounting to about 10% of the total. Although there were differences by attribute, the highest percentage of support received was the provision of information. Regarding human support provided by park staff, most of the requests were for information provision, while those provided voluntarily were for assistance and activity support. On the other hand, it became clear that there was a bias in the staff who provided support, with 40% of the staff not having been approached and 50% having never provided support, suggesting that measures to improve these issues will be necessary in the future.