Twenty-first Century Consumer Policy and Education Japan's consumer policies reflect the enactment of laws and ground-laying work by administrative organizations based on the 1968 Consumer Protection Fundamental Act. Nonetheless, the number of instances in which consumers have become embroiled in problems has risen 3.8-fold over the past decade, accompanied by a series of troubling corporate scandals. In May 2003, the Quality-of-Life Policy Council composed a report entitled ”Optimal Consumer Policies for the 21st Century.” This report called for a review of the Basic Consumer Law, laws to protect persons who disclose information in the public interest, and for consumers to protect their own market interests through autonomous groups. Consequently, consumer education should focus particularly on home and social education.
