現代社会における消費者の常識変化

ー消費生活センター対象調査とACAP対象調査の比較及び総合による考察ー

抄録

The purpose of this study is to consider the change in consumer common sense at present through comparison of the survey conducted on the Association of Consumer Affairs Professionals members'consciousness and the survey on the consumer advisers'consciousness of consumer service centers. In the former survey, while existence of the consumer who has insufficient knowledge of goods became clear, the phenomenon by which consumers bipolarize was revealed. However, in the latter survey, while existence of the consumer who has insufficient recognition regarding contracts became clear, the existence of a diminishing sense of responsibility on the part of consumers was established.