Journal of Japan Academy of Consumer Education
Online ISSN : 2436-0929
Print ISSN : 1345-1855
The Effects of Shame and Guilt on Consumer Behavior in Response to Environmental Friendly Food Labels
: An Ordered Probit Model Study
Taro Oishi
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2014 Volume 34 Pages 213-224

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Abstract
By using Internet survey data, this paper analyzed how values such as shame and guilt affect the consumption patterns of Japanese consumers. The results indicated that both shame and guilt were significant predictors of environment friendly buying patterns when controlling for individual attributions and access to information. In particular, stimulating feelings of shame is an effective tool for affecting consumer responses to environment friendly labels. It is suggested that consumer education in Japan should attempt to create attitudes and responses towards food labels that are similar to those in Europe and the United States.
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© 2014 Japan Academy of Consumer Education
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