Cognitive Evaluation of Distance-Counseling

Abstract

This study evaluated cognitive appraisal of Distance-Counseling by comparing In-Person Counseling and Voice Counseling. As a result, three factors such as "behavior of acceptance", "positive cognition", and "communication" were extracted as evaluation items. A difference among three counseling methods was revealed and in all factors In-Person Counseling was higher than Voice Counseling. Besides, Distance-Counseling was higher than Voice Counseling in "behavior of acceptance" and "positive cognition". However, there wasn't a significant difference between In-Person Counseling and Distance-Counseling. In addition to that, "positive cognition" was the common factor affecting cognitive appraisal in three methods. An initial finding in the interview showed two following problems--mismatch of line of sight and self'-display presentation. It's believed that betterment of those two problems would have a significant role in Distance-Counseling improvement.