Japan Journal of Educational Technology
Online ISSN : 2189-6453
Print ISSN : 1349-8290
ISSN-L : 1349-8290
Paper
Understanding How Learner Learns Learning Strategy and Mentor Supports the Learn with the Weekly Reports of Sales Training
A Case Study with Qualitative Data Analysis Method by Steps for Coding and Theorization (SCAT)”
Koji TANAKAKazunori MIZUSHIMAKiyoshi NAKABAYASHIMitsuru IKEDA
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JOURNAL FREE ACCESS

2017 Volume 41 Issue 1 Pages 1-12

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Abstract

It is important for the companies that they need to put effort to develop the working environment where employees can grow up by themselves for adapting to the diversification of business through daily work. In this study, we regard the weekly reports for the new employee training as a learning environment in which the new employee and his mentor have an interactive dialogue. We analyzed their comments that have been written over the five weeks to weekly reports, and tried to externalize the learner-mentor interaction qualitatively analyzing the weekly reports by using qualitative data analysis method, "SCAT" (Steps for Coding and Theorization). The characteristics of this method are that the analysis process consists of steps leave a clear record and that a story-line is described in the analysis process. The result shows that the new employee’s learning on the learning strategy is deepen with the support from his mentor in accordance with the knowledge creation process by accumulation of experience. We tried to model the interaction of trainee and mentor to turn the experiential learning cycle of learning into how to learn on the basis of qualitative data analysis of weekly reports.

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© 2017 Japan Society for Educational Technology
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