Article ID: 46090
This study aimed to identify the competencies and experiences that teachers require of student staff engaged in learning support in first-year education, and how to develop these competencies. Based on the results of semi-structured interviews with five teachers, 11 abilities and experiences were derived, including “deepening the thinking process in problem exploration,”“providing feedback to reflect on activities,” and “being a role model for students.”These include the close relationship with“issues for first-year students and abilities that instructors want them to develop,”“empathizing with and thinking together with students,” and “mediating between teachers and students,”which are abilities that only students can have. The results also showed that faculty members provide a place for student staff’s development, and to work and give them feedback, and multiple student staff members compensating for each other's deficiencies.
