サービソロジー論文誌
Online ISSN : 2435-5763
原著論文
外部制約と内部制約の観点に基づく階層型サービスデザインモデル
坂口 和敏小林 延至白坂 成功
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ジャーナル フリー

2021 年 5 巻 2 号 p. 1-13

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The Lean Startup shows that Minimum Viable Product (MVP) can create new business. However, it doesn’t show how to actually make MVP. This study shows a structured service design model based on the perspective of external and internal constraints. By utilizing the vertical and horizontal approaches, we can find out multiple viewpoints which are required to perform system design. The models show a thinking process in which external and internal constrains are alternately adjusted and a MVP that satisfies all constraints is finally identified. These are able to explain pivot based inheritance of MVP.

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