Transactions of Japan Society of Kansei Engineering
Online ISSN : 1884-5258
ISSN-L : 1884-0833
Original Articles
A Study on the Management for Optimization of Corporate Website Design
- Proposal of Integrated Site Management utilizing Management Systems and PDCA Cycle -
Toshinori ANZAITomiyasu OYATetsuaki ISONISHIToshihiko KASUYA
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2013 Volume 12 Issue 4 Pages 519-530

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Abstract

Corporate website should disseminate the latest and accurate corporate/business information. Therefore, it is needed to incorporate the updating and improvement mechanisms that can be updated in response to changing conditions inside and outside the company, on the development, management and operation processes. The purpose of this study is to present the methodology for “integrated website management” that is considered essential to develop, manage and operate the sophisticated design of large-scaled corporate website. Through the research and analysis in the case study of management situation of the research object company's website, we decided to compile the effective methodology in an integrated manner. More precisely, we conducted it based on the investigation of internal documents and interviews with relevant parties of the research object company. As a result, we propose the application of the combination of more than one management systems including HCD (Human-Centered Design process), with PDCA cycle.

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© 2013 Japan Society of Kansei Engineering
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