2023 Volume 23 Issue 1 Pages 67-77
During the pandemic, many university counseling centers have served various support roles. The purpose of this paper is to report on the practice of university student support offered by A University based on three subjects previously identified in the first half of 2020: that is, (1) the promotion of the exploitation of online tools; (2) the enhancement of team support; and (3) the long-term monitoring of students’ mental health. Regarding the promotion of the exploitation of online tools, more than 50% of counseling were conducted online in the second half of 2020, demonstrating its usefulness. On the other hand, the existence of support that can only be provided face-to-face was recognized once again. Regarding team support, we reported the team support that was promoted by the survey for faculty members. Regarding long-term monitoring, we conducted a survey on the mental health of students six months after the outbreak, and reported the student support based on the results of survey. In addition, we considered the impact on students of the prolonged duration and normalization of restrictions.
