Support Services for College Communities : Multimedia Educational Resource for Learning and Online Teaching (MERLOT) Program of California State University(<Special feature>Various approaches to create user communities)

Abstract

This paper reviews the potential of support services for college communities. Focusing on the concept of communities of practice, the elements of community support services is examined. As one of the interesting service models, the Multimedia Educational Resource for Learning and Online Teaching (MERLOT) program of California State University is introduced.