Abstract
This study concerns OJT in sales departments. OJT is a method of training personnel in companies, the same as Off-JT. Analysis of OJT up until now has mainly concerned OJT in production departments and there has been almost no analysis of OJT in sales departments. Accordingly, this study will clarify whether there are discrepancies between OJT in sales departments and production departments and the causes of these discrepancies. Specifically, a survey of JOT in sales departments was conducted based on interviews at the sales department of a domestic pharmaceutical company. The first result was that sales department OJT was OJT through shadowing salespeople. The second showed that production department OJT emphasized personnel training whereas sales department OJT emphasized personnel training and business strategy. These discrepancies can be considered to be the cause of the differences between production and sales departments.
