A Study on a Collaborative Support Model for Promoting Digital Transformation in Local SMEs

Abstract

The promotion of digital transformation (DX) has become indispensable for industries worldwide. However, local SMEs in Japan still lag significantly behind in the implementation of DX. This study develops a collaborative support model for local SMEs, aiming to promote the implementation of DX. Drawing on prior studies of DX promotion in Japan, we examine the critical factors essential for effectively supporting local SMEs in the implementation of DX. Taking these factors into consideration, we conduct an experimental support initiative to promote DX in SMEs in Gunma Prefecture. Based on the results of the support initiative, this paper proposes a collaborative support model for promoting DX in local SMEs.