STRATEGIC PRODUCTIVITY IMPROVEMENT MODEL FOR WHITE-COLLAR WORKERS EMPLOYING SCIENCE TQM

抄録

One of the requisites for winning corporate competitions today is success in the global marketing for quickly offering high-quality, latest model products in response to customer needs. The key to success in global production lies in full functionalization of partnering, in which forefront divisions of technology, production, and sales as well as the white-collar sections collaborate in a cooperative strategic scheme to realize global quality and optimal production. This study proposes Strategic Productivity Improvement Model for white-collar workers, SPIM mainly in connection with the white-collar sections. Further, the effectiveness of this model is verified at the successful companies.