Externalization Method and its Evaluation of Know-how Information for Care Planning Processes by Awareness of Novice

Abstract

The goal of our study is to establish a method for educating personal involved in care management by computer. As a part of our study, we have developed a know-how information sharing system for care planning processes. As a method of externalizing the know-how information, we propose that visualize and observe care plans drawn up by skillful persons in various forms that allow beginners to notice the differences between novice plans and skillful persons' plans. This system can visualize the similarities among documents in which skillful persons perceived the results of assessments and can flexibly change viewpoints. Additionally, it can map users' and several beginners' new document into a two-dimensional document space and it can record and refer to users' awareness. In this paper, we report that the effectiveness of this method and system could be confirmed form the analysis results of experiment data. Improvement in individual capability, and growth of an organization and the possibility of activation were confirmed by using KISS.