Development of a Dialogue System Co-created with Users of Disability Welfare Services- A Decision Support AI Applying Cognitive Behavioral Therapy -

Abstract

The dysfunctional thought record method, widely used in cognitive behavioral therapy (CBT), is a technique that involves describing thoughts and emotions related to a specific event, identifying cognitive distortions within them, and guiding individuals toward more realistic thinking. This approach is particularly expected to be useful in addressing difficult situations in interpersonal relationships. In this study, we (Team Careco) developed a multimodal dialogue system incorporating the thought record method in collaboration with users of disability welfare service facilities and participated in the preliminary round of the Situation Track at Dialogue System Live Competition 7. Our system is designed to analyze user concerns using GPT-4o, a generative AI, and automatically present questions aligned with the thought record method. Furthermore, it assesses the potential presence of cognitive distortions in users' responses and aims to support their decision-making. In the preliminary round, our system ranked 7th out of 14 teams.