Abstract
Because of the withdrawal of commercial facilities and the aging society, it will be more difficult for some of us to do shopping at the commercial facilities in the future. Some cities have already introduced “the shopping support services” to solve the difficulties. This study examined current state and factor analysis of intention of using the shopping support services. Results showed the following: 1) people who wanted to relocate their living places would change their mind not to relocate if some additional services were available along with the mobile catering; 2) elderly people would use the online shopping if someone taught them how to use it; 3) some people would use the shopping support services if the contents of services were improved, but others would be adamantly opposed to using it whether the contents of services were improved or not.
