医療におけるコミュニケーション・ネットワークと看護師のしごと(<特集>医療情報システムへの挑戦)

抄録

Nurses act as a hub in the communication network of multidisciplinary care by transmitting the information they collect to other professions according to differences in specialty and roles. However, because nurses deal with "people" rather than "objects", it is difficult for them to objectivize subjective information on clients. In order to ensure the quality of information, it is important to minimize differences between the context assumed by nurses and the actual context of physicians when nurses are transmitting information on patients to physicians. The emotional labor of nurses reduces these differences and helps ensure the quality of information.