抄録
This study stems from a hypothesis that a fundamental reason why SMEs don't use cloud services is a lack of attractive or beneficial services. We found SaaS providers don't have enough abilities to provide adequate services by questionnaires. Then we created 'Kansai Cloud Plan' to solve this situation, and we verified the validity of this plan and the solution for technical issues by holding a vendors' session twice. Through these discussions we also could create a methodology for a cloud mash-up.
