中小企業における事業とITの整合の組織的成熟度評価指標の探索的分析

秋田県内中小企業のケース

抄録

This study explores an indicator for organizational maturity assessment of business-IT alignment in small and medium enterprises (SMEs). A mail questionnaire survey is used to gather data. The questionnaire is sent to 1016 companies in Akita prefecture from mid-September to the end of October in 2012. The data of 342 complete sets of valid responses including various industry types is analyzed. Five indicators including top management leadership, IT infrastructure development, IT risk management, outsourcing, and communication are identified. Business-IT alignment organizational maturity of SMEs in Akita prefecture is slightly low. This study implies that IT infrastructure development and outsourcing is a key to improve organizational maturity of business-IT alignment for SMEs.