地域中小企業におけるクラウド等ICT利活用の現状と課題

抄録

The purpose of this paper is to discuss the conditions and possibilities of information and communication technology(ICT) especially cloud services in local small and medium-sized enterprises(SMEs). First we examine some government statistics which reveal that most of local SMEs have not utilized the ICT such as cloud service yet. However some advanced SMEs are wisely using cloud technologies. We find the importance of “concierges” which intermediate local SMEs and ICT. Business supporters(local venders, chamber of commerce, local banking, consultants, and so on), business partners and national/local governments play important roles when local SMEs adopt ICT including cloud service and can be such intermediaries. Finally, we extract the challenges and issues of both actors, SMEs and intermediaries.