企業における紛争処理の機構と過程

抄録

This paper analyzes and examines the processes and policies underlying negotiations in damage cases between two types of companies: electric power companies and other general manufacturing companies.
The following points are dealt with here: composition of a legal department, variety of disputes, method of asessment of damages, liability insurance, use of manuals to deal with actions brought for damages, and so on.
It was found that electric power companies were normally resolving disputes in accordance with their in-house rules and regulations of law.
General manufacturing companies, on the other hand, had a tendency to resolve disputes by negotiation, which was practical rather than legal, i.e., the granting of price discounts or ex-gratia payments.