Abstract
Recently, a concept of "universal design" has been attracting much attentions. Although various methods and techniques for universal design have been reported, most of them support design thought process only in an analytic direction with insufficient generality and comprehensibility. The purpose of this research is to establish a systematic methodology for universal design. As a first report of the research, this paper proposes a systematic, general and comprehensive matrix of product hardware/software configuration to cover user diversity. This paper also shows the analysis result of about seventy products based on the matrix for the relationship between their targeted user diversity and product configuration.
