Abstract
To strengthen the tourism industry in Japan, creating packaged tours that meets the request of each customer seems appropriate. Previous researches aimed to support the creation of packaged tours. However, most researches focused more on the feasibility of the created packaged tour, and less on the evaluation of the new tour and the consideration for time differences. Therefore, this research aims to evaluate the created packaged tour from the prospective of the stakeholders engaged in the designing of the packaged tour. The stakeholders are the tourist (the customer of the packaged tour, who wants to enjoy the tour), the designer (the provider of the packaged tour, such as the tourism companies, who wants to implement the tour in the easiest way), and the provider (the supplier of the each tourism activity, who wants the customers to come off the peak of the day). This research proposes a new criteria for each stakeholder and proposed an evaluation method for the created packaged tour from perspectives from each stakeholder that changes dynamically with the change of time. A prototype system was created to verify the efficiency of the proposed method.
