感動品質を考慮した浴槽掃除ロボットの開発

抄録

Many people feel cleaning bathtub is a great deal of housework today. Moreover, it is dangerous especially for elderly people to clean a bathtub since they may be injured by slipping on the bathroom floor. However, Japan is a most aged society in the world, so that elderly people have to do housework in many Japanese household. On the other hand, an understanding customer requirement is most important for a conceptual design. Successful companies are providing the highest quality service by which customer receives a satisfaction through the Kando experience. Thus, an element of customer satisfaction is necessary for the great success in business. Therefore, authors have proposed the Idea Creation Support System (ICSS). In this paper, we develop a robot cleans a bathtub automatically by using ICSS.