店舗案内のための没入感を高めるマルチロボットコミュニケーション

抄録

This paper presents a multi-robot communication system for guiding customers and providing information about products and deals in a shop. The purpose of the multi-robot communication is to offer a sense of belonging between the robots and a customer. The robots set in some places cannot move in the store but guide a customer in the direction of what he/she comes for, propagating the robot’s utterance between each of the robots corresponding to the customer’s position and movement. In this study, we conducted the questionnaire investigation and comparative experiments to verify the effect of the proposed approach on customers impressions of the guide robots.