Digital Transformation of Way of Work Under Corona Crisis

Abstract

This paper uses data from about 1,000 people obtained under the declared state of emergency to compare 1) a group that had telecommuting experience before the Corona disaster and was telecommuting under the declared state of emergency, 2) a group that experienced telecommuting for the first time, and 3) a group that was working in an office. First, the results show that an abnormal level of telecommuting was taking place under the declared state of emergency, which has not been assumed by existing studies. Second, people who were in the office communicated more, but incidental communication could be compensated to some extent by the experience of telecommuting. Third, unexpectedly, telecommuting for work that was thought to be only possible in the office led to a positive psychological state. Based on these findings, we will discuss how COVID-19 will change the way we work.