日本デザイン学会研究発表大会概要集
日本デザイン学会 第69回研究発表大会
セッションID: 1A-05
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Design Guidelines and Case Study: Enhance Trust between Peer-to-Peer in the Sharing Economy
*Han ShengpingKITAGAWA HiroakiKATO TakeoMATSUMOTO Masaru
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キーワード: Sharing Economy, Trust, Service Design
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The sharing economy enables users to share idle resources through digital platforms between peers and is one of the effective methods to solve the problem of waste. In the sharing economy, most services are established on the peer-to-peer relationship, which makes it crucial to find a way to enhance interaction between peers. In this paper, we proposed design guidelines to enhance trust between peer-to-peer and validated the design guidelines by using a case study.

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