Design Practice by Government and Its Background

─Literature Review on Design for Government: Public Innovation Lab as a Startpoint

Abstract

This paper focuses on explaining why government organizations start utilizing design and making common foundations to discuss the relationship between government and design. Taking up Public Sector Innovation Labs as an intersection of government and design, the authors summarized the backgrounds of how government organizations have had interest in design and vice versa. From the government side, the authors clarified the following three reasons; 1) more wicked public problems, 2) promotion of government service digitization, 3) paradigm change of administrative reform to networked governance. From the design side, 1) expanding interest and practice to service and system design, and 2) active practices of design for social innovation connecting design with government. As consideration for design practice in governments, the authors summarized two main issues as follows; 1) clarifying the part of policy making process where design can be applied and 2) relationship between government organizations and design professionals.